Technology Advisory for Multi-Property Hospitality Brands That Cannot Afford Inconsistent Guest Experiences

Property-level connectivity, enterprise communications, and managed technology costs for hotel groups and hospitality organizations operating at scale.

Why Multi-Property Hospitality Organizations Choose Aska Advisors

of hoteliers plan to increase physical infrastructure spending because unreliable connectivity is their number one operations challenge

0 %

of hotel guests say a reliable WiFi connection is their top priority when booking a hotel, making network performance a direct driver of revenue

0 %

average cost in dollars per hour of unplanned operational downtime in hospitality, where property systems, payments, and guest connectivity all depend on the same network

$ 0

In hospitality, the guest experience depends on technology that performs reliably around the clock. Check-in systems, property management software, payment processing, guest Wi-Fi, staff communications, and back-of-house operations all depend on network connectivity that must never fail. When it does, the impact is felt immediately by guests and reflected directly in brand reputation.

The Challenge

Managing technology across a hotel portfolio means dealing with properties that may have different carriers, different phone systems installed years apart, and connectivity tiers that no longer support the volume of cloud-based applications your operations depend on. Telecom contracts across the portfolio are almost certainly generating billing errors that no one is reviewing, and carrier representatives with high turnover have no incentive to offer better terms at renewal.

How Aska Advisors Helps

We source the right connectivity and communications solutions for each property, manage vendor relationships across the entire portfolio, and handle escalations so your operations team stays focused on delivering exceptional guest experiences. Our network of more than 200 carriers and suppliers gives us the flexibility to find the right fit for every property regardless of geography or infrastructure age.

Who This Is Right For

Hotel groups managing communications and connectivity across multiple properties in different markets
Hospitality organizations operating aging or discontinued PBX systems at one or more properties
Properties experiencing poor network performance or inconsistent application reliability
Organizations looking to centralize phone management and communications across the entire portfolio
Hotel brands whose telecom contracts have not been independently reviewed against current market pricing

What We Deliver

Broadband aggregation and managed connectivity across all properties with carrier-agnostic sourcing and consolidated billing
UCaaS platform evaluation and migration from aging PBX systems across all properties
SD-WAN for consistent application and communications performance with automatic failover
Colocation and disaster recovery advisory with uptime SLA benchmarking and compliance alignment
Telecom expense management with invoice auditing and contract compliance monitoring
POTS replacement for elevator phones, alarm systems, and analog applications at older properties
Vendor management as a single escalation point across all technology suppliers

of hoteliers plan to increase physical infrastructure spending because unreliable connectivity is their number one operations challenge

0 %

of hotel guests say a reliable WiFi connection is their top priority when booking a hotel, making network performance a direct driver of revenue

0 %

average cost in dollars per hour of unplanned operational downtime in hospitality, where property systems, payments, and guest connectivity all depend on the same network

$ 0

Talk to an Advisor Who Knows Your Industry

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Retail and Franchise

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